Customer Care Specialist (Americas)

**Description**:
**SafetyWing (YC W18)**is seeking a **Customer Care Specialist** interested in building a global safety net with us. Our top priority is to help our customers find solutions that help them get what they want and need. Within the boundaries of honesty and effective communication, we aim to have conversations that make our customers not only happy supporters of SafetyWing, but happy in general.
We are headquartered in San Francisco, while our international team is fully distributed, stretching across 10+ time zones. We are on a mission to remove the role of geographical borders as a barrier to equal opportunities and freedom for everyone. And we are doing that by creating simple and innovative insurance products for remote workers worldwide, as a replacement for national welfare systems.
We provide 24/7 support to our members and work with a ‘follow the sun’ model. That means we don’t do night shifts or very early mornings. While we work remotely, we have a frie...