Customer Care Specialist at Gordon Food Service

Deliver exceptional customer service as a Customer Care Specialist at Gordon Food Service in Delta. This role includes order processing and support via various communication channels.
As part of the Customer Care team, you will assist customers with daily inquiries and promote E-Commerce technologies. Ideal candidates will possess strong communication skills, attention to detail, and the ability to manage time effectively. You'll engage with customers via phone, email, SMS, and chat while ensuring their satisfaction and resolving issues.
Key Responsibilities:
• Provide efficient customer service via multiple channels
• Assist with order processing and inquiries
• Collaborate with delivery teams for exception deliveries
• Process customer credits and invoices
• Support communication management for recalls
Requirements:
• High School Diploma with 1 year of experience
• Bachelor's Degree in Business, Sales, or Marketing preferred
• Strong skills in custome...