Customer Care Specialist

Job Title
Customer Care Specialist

Requisition

JR000015826 Customer Care Specialist (Open)

Location

Bridgewater, NJ

Additional Locations


Job Description Summary
As a part of the world class Customer Care Department, the Customer Care Specialist is responsible for Cultivating and maintaining favorable contact with key and major accounts of the organization in an assigned area or territories. Each Account Specialist is partnered with an outside sales representative to build relationships at multiple levels within the accounts to maximize the efficiency of processes.

Job Description


Essential Functions:

+ Manage 40–70 customer accounts, serving as the primary point of contact for orders, inquiries, and issue resolution.

+ Build and maintain customer relationships through regular communication, site visits, and coordination with sales representatives to identify needs and ...