Customer Care Specialist

Benefits:

• Competitive salary


• Dental insurance


• Health insurance


• Paid time off


• Training & development


• Vision insurance

Job Summary
We are seeking a Customer Care Specialist to join our team. In this role, you will communicate with customers to identify their needs, process requests, escalate complaints, and provide helpful solutions that ensure they have a great customer service experience with our company. The ideal candidate is friendly, computer savvy, and is able to remain calm under pressure. 

Responsibilities 

• Provide exceptional customer service via inbound and outbound calls


• Excellent skills in PestPac and Workwave


•  Perform data entry tasks accurately and efficiently


• Analyze customer inquiries and provide ...