Customer Care Specialist – Digital Payments

Position Title: Customer Care Specialist – Digital Payments Location: Dublin, Ireland - Hybrid Trilingual Role : French, Spanish & English Department: Customer Experience / Operations Reports To: Customer Experience / Operations Manager About the Role: At ACE Money Transfer, we’re looking for someone who genuinely cares about people and loves helping others.

As a Customer Care Specialist, you’ll be the friendly voice and helpful hand our customers rely on when they use our digital payment services.

You’ll answer their questions, solve their problems, and make sure every step of their experience feels smooth and easy.

You’ll also work closely with other teams to keep things running smoothly and make sure we’re following the rules — all while making our customers feel valued and supported.

What You’ll Do: Be the go-to person for customers reaching out by phone, email, or chat with questions abo...