Customer Care Specialist (f/m/div.)

Key Responsibilities

• Developing and maintaining strong relationships with assigned key customers (senior stakeholders) to build trust and partnership.
• Identify new business opportunities, strengthen existing relationships, and ensure customer satisfaction while
• This role serves as the primary liaison between customers and internal teams to ensure successful delivery of tailored electronic manufacturing solutions that meet client requirements in terms of quality, cost, and delivery.
• Monitoring performance of the key accounts: revenue, margin, customer satisfaction, risk, forecasting.
• Strong sales and negotiation skills (commercial acumen). Ability to analyse customer data, market/industry trends, account performance metrics. Familiarity with CRM systems, account-planning tools, perhaps tech...