Customer Care Specialist | German speaker

Passionate about travel, languages and helping people grow?

We are currently looking for someone for our German markets, based in our HQ in Barcelona. 

In this role, every day feels global. As our Customer Care Specialist , you’ll guide students through their study-abroad experiences. The main function is to organise languages courses abroad from the offer made by the sales offices to the return back home after the stay. Where your job is literally helping others explore the world.

Main tasks and responsibilities:

• Processing enrolments using our internal CRM system
• Managing customers’ files
• Assisting customers before, during and after their stay
• Invoicing bookings and ensuring receipt of payments from customers
• Collecting invoices from Partner schoo...