Customer Care Specialist II

Acuity Inc. (NYSE: AYI) is a market-leading industrial technology company that designs, manufactures, and markets products in lighting, lighting controls, building management, and location‑aware applications. Our focus on sustainability and technology helps customers save energy and reduce carbon emissions.

Job Summary

Responsible for supporting all channel customers by providing exemplary order entry support. Duties include order entry, simple order management, intake of all customer inquiries, and resolution of any small task, regardless of domain. The candidate will continually seek opportunities to broaden customer relationships by exceeding customer requirements and expectations.

Key Tasks & Responsibilities (Essential Functions)

Internal Agency

• Provides standard target pricing when requested.
• Provides internal crossover support when requested.
• Receives customer purchase order (PO) and works with the cus...