Customer Care Specialist

ScaleJet
Full-time Mexico, ciudad de méxico Sector sanitario
Posted:
June 02, 2026
Location:
Mexico, ciudad de méxico, Mexico

Job Description

Our client, a dynamic e-commerce business, offering eco-friendly Home & Kitchen products, is looking for a proactive and empathetic Customer Care Specialist

We are seeking a warm, customer-focused professional who excels in written communication and thrives in digital environments. The ideal candidate has experience in email and chat-based customer service and feels comfortable initiating outreach through social media and messaging platforms. A background in e-commerce or online support is a strong plus.

About the company:

It is a fast-growing brand developing several new green and sustainable products for eco-conscious consumers. Currently, the company sells mostly on Amazon, but it also operates on Shopify, Walmart, and Fair, offering its products in 6 countries (USA, Canada, Mexico, UK, Germany, and Japan). Besides the strong online presence, they also sell in 260+ physical stores and recently closed large distribution partnerships for state‑wi...

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Job Overview

Job Type: Full-time
Location: Mexico, Mexico
Posted: June 02, 2026
Deadline: July 12, 2026