Customer Care Specialist

Southern Company
Full-time Naperville, IL other-general
Posted:
June 10, 2026
Location:
Naperville, IL, United States

Job Description

Join Nicor Gas, a Southern Company subsidiary, as a Customer Care Specialist in a unionized environment! If you are professional, energetic and ready to increase your earning potential through a rewarding position, **consider joining us onsite at our Inbound Customer Care Center located in Naperville, Illinois.**

At Nicor Gas, we handle emergency calls 24 hours a day, 7 days per week, similar to a fire/police department. All other call types are handled 7:00 AM-7:00 PM Monday through Friday (i.e. start service, billing questions, etc...). Currently, employees are scheduled based on work preference (i.e. late/early) and seniority. Start times could fluctuate on a daily basis and could include: nights, weekends & holidays. During our busy season, which is typically Spring to Fall, overtime could be required up to 3 hours, 5 days a weeks. **Remote work opportunities may/could be possible after 6 months of employment.**

**Job Summary:**

The Customer Care Specialis...

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Job Overview

Job Type: Full-time
Location: Naperville, United States
Posted: June 10, 2026
Deadline: June 23, 2026