Customer Care Specialist

Position Title: Customer Care Specialist

Work Set Up: On-site

Schedule: 8:30 PM - 5:30 AM PH Time

Job Location: Clark Outsourcing - Building 35 Philexcel Business Park, Clark Pampanga

Quick Rundown:

We are seeking a Customer Care / Scheduling Coordinator to support daily administrative operations, staffing, and care coverage in a healthcare setting. The role involves managing schedules, coordinating with recruiters, ensuring employee compliance and documentation, supporting new hires, and maintaining 24/7 client care coverage. Ideal candidates are highly organized, detail-oriented, comfortable with technology and scheduling systems, and experienced in healthcare or customer service operations.

What You’ll Do:

• Answer office phones professionally and represent the agency appropriately.
• Manage employee and client documentation, including scanning, uploading, and filing records...