Customer Care Specialist

ECAM is looking for talented individuals like you Be the next Customer Care Specialist

ECAM, the leader in interactive surveillance is looking for an enthusiastic Customer Care Specialist. Someone who is passionate about the customer experience, loves working with people and thrives on solving problems. You will be the first point of contact for customer issues. You will triage and resolve tickets with urgency and care and communicate directly with customers over phone or email.

Job Highlights:

-Day 1 HMO for you and two (2) of your dependents.

-Annual and Performance Based Salary Increase

-Additional Leave Credits

Duties & Responsibilities:

• Full time phone or email support of ECAM products and services
• Accurately document and report issues within the CRM tool
• Providing exceptional service to all customers and treating them with respect and care
• Customer advocate and liaison between customers and Ste...