Customer Care Specialist (phone, email, chat)

Scale Jet
Full-time cancún, cancún Other-General
Posted:
June 04, 2026
Location:
cancún, cancún, Mexico

Job Description

Our Client, an international e-commerce company with a strong presence in the USA, is looking for a highly skilled and experienced professional to fill an immediate opening for a Customer Care Specialist for a full-time remote job.

We are seeking a warm, empathetic, and resourceful Customer Care Specialist with strong experience in customer support via phone, email, and chat. The ideal candidate has a background in call centers, reception, or Amazon customer service, and knows how to handle even the most challenging conversations with kindness and professionalism across multiple communication channels.

About the company:

The company is dedicated to transforming family fun with innovative and safety-first trampolines. Founded by parents, for parents, its mission is to craft high-quality trampolines that bring joy and peace of mind to families everywhere.

The company prides itself on exceptional customer service and offers comprehensive warranties, ...

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Job Overview

Job Type: Full-time
Location: cancún, Mexico
Posted: June 04, 2026
Deadline: July 14, 2026