Customer Care Specialist - Playtimp Italian Speaker

Playtimp es una empresa perteneciente al Grupo Playtomic que impulsa la digitalización del sector fitness & wellness a través de soluciones SaaS modernas y centradas en el cliente. Operamos con dos marcas líderes, TIMP en España y Sportclubby en Italia, con las que damos servicio a más de 3.000 centros.

En TIMP buscamos incorporar una persona para nuestro departamento de Comercial / Calidad, con un perfil claramente orientado a ventas y atención al cliente.

Role

The selected candidate will be responsible for providing service support to existing customers.

They will also manage the onboarding of new customers by configuring fitness studios based on their operational needs, ensuring a smooth adoption of the platform and simplifying their daily activities.

Main Responsibilities

• Lead new customers through the onboarding journey, from initial setup to full product adoption
• Conduct product walkthroughs, training sessi...