Customer Care Specialist - Retention

Nextiva
Full-time guadalajara, jalisco Other-General
Posted:
May 27, 2026
Location:
guadalajara, jalisco, Mexico

Job Description

**It's about more than the right fit.We're looking for the right connection.
**:Since its founding in ****, more than 100,000 companies rely on Nextiva for customer and team communication.We believe in the power of strong connections; connections to our customers with our signature Amazing Service®, our products and services, and most importantly, each other.
**Build Amazing - Deliver Amazing - Live Amazing - Be Amazing**:Provides focus and drives consistency in the execution of all customer service-related matters and answering inbound and outbound calls from existing customers.Our Customer Care teams foster trust with existing customers by both educating and selling them on the value of Nextiva.The successful **Customer Service Representative **will develop and execute a customer-focused strategy that will lead to greater retention and drive repurchase loyalty and will nurture the customer relationship acting as a sales enabler to drive repurchase loyalty toward Nextiva eq...

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Job Overview

Job Type: Full-time
Location: guadalajara, Mexico
Posted: May 27, 2026
Deadline: July 06, 2026