Customer Care Specialist (SG - June Intake)

Brandt International Sdn Bhd - Plaza 33 Branch
Full-time Malaysia, Malaysia Information and Record Clerks
Posted:
June 16, 2026
Location:
Malaysia, Malaysia, Malaysia

Job Description

Job
Summary:

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class=ql-align-justify>As a Customer Care Specialist, you will
play a central role in managing inquiries and resolving issues for
both customers and partners across multiple communication channels,
including voice calls, email, online chat, KYC and case management
systems. Reporting to the Customer Service Team Leader, you’ll be
responsible for delivering exceptional service and ensuring a
positive experience for all users. This role requires strong
communication skills, problem-solving abilities, and a proactive
approach to managing escalations and service recovery cases, all
while meeting key performance metrics and contributing to the
team’s success.

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class=ql-align-justify>Job
Description:

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class=ql-align-justify>1. ...

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Job Overview

Job Type: Full-time
Location: Malaysia, Malaysia
Posted: June 16, 2026
Deadline: July 26, 2026