Customer Care Supervisor

Ria's mission is to be the most progressive money transfer company in the world by offering service excellence and the most competitive and reliable remittance payment services to our customers.
Ria Money Transfer is the second-largest global money transfer company and a division of the European public company Euronet Worldwide (Nasdaq: EEFT).
RIA is a worldwide leader in remittances and is a recognized benchmark in both the quality and reliability of its public service.
The care supervisor will build a strong team and shape staff behaviors to accomplish desired results.
You will play a collaborative role in growing and implementing standards and processes.
You will deliver reports and constant communication
- Answering or making calls to customers to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining practical solutions, and ensuring that clients feel ...