Customer Care Team Leader

Make a difference. With Kärcher.
As a world leader in cleaning technology, Kärcher is known for innovation, quality, and sustainability. As a family-owned company, we value strong relationships with both our customers and our employees. To strengthen our service organization in Norway, we are now looking for an operational and engaged Customer Care Team Leader.

Location: Oslo

Your Key Responsibilities
In this central role, you will bridge the gap between frontline customer service representatives and management. You will lead a team of 5 employees, where your focus will be split between leadership, change management, and active participation in daily business. It is crucial that you thrive in a hands-on environment, handling complex cases and daily operational tasks alongside your managerial duties. Your responsibilities will include: