Job Description
Junior Executive / Executive – Careline
HQ – Salam Alliance
Full-Time | Permanent
Reporting to: HOD / Senior Assistance Manager
About the Role
We are hiring a Careline Executive to support our Customer Careline Department at HQ.
This position involves active customer engagement, outbound communication, sales support, CRM management, and coordination with internal teams.
The role is suitable for candidates who are comfortable handling high daily communication volume, using digital platforms, and working in a structured, performance-focused environment.
If you prefer minimal customer interaction or non-operational roles, this position may not be suitable.
Key Responsibilities
- Conduct outbound calls and follow-ups to promote services
- Handle inquiries via phone, WhatsApp, email & CRM system
- Convert leads into appointments or sales
- Re-engage past customers
- Assist in campaign execution a...
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