Customer Care/Support Specialist - Latam (Cancún)

About AdriaScanAdriaScan is an integral provider of passport/ID scanning solutions in travel and hospitality industries.
Since founding in ****, we have implemented our solutions for over **** customers across more than 120 countries worldwide.
Our solutions are industry standard, and we are an approved supplier of passport/ID scanning solutions for some of the largest hotel groups such as Marriott, Hilton, Accor, and IHG.
In line with the company's success in the global market we are expanding our team.Duties & ResponsibilitiesNew team member is required to work from office.As Customer Care/Support Specialist (M/F)Your primary goal will be to keep track of all company customers and provide them with top‐notch customer service.
Primary responsibilities will include:Making sure all customers are satisfied with our productsProviding first level technical supportSolving problematic customer situations in coordination with other company departments (support, development,...