Customer-Centric Call Centre Agent

A leading customer service provider in Malaysia is seeking a dedicated Call Centre Agent to manage inbound and outbound calls. The successful candidate will assist customers with inquiries and provide solutions to ensure a positive experience. This role demands excellent communication skills, strong problem-solving abilities, and a commitment to customer satisfaction. Experience in customer service is preferred, along with proficiency in CRM systems. Flexibility to work shifts, including weekends, is required.
#J-18808-Ljbffr