Customer Collections and CRM Analyst

At Workstreet, we’re on an exciting journey to help businesses scale securely by designing and implementing cutting-edge security and compliance programs. As a fast-growing startup, we specialize in a wide range of frameworks—including SOC 2, ISO 27001, GDPR, CMMC, NIST 800-171, NIST 800-53, and FedRAMP—empowering companies to meet regulatory requirements and enhance their cybersecurity posture from day one.

We are seeking a detail-oriented Customer Collections & CRM Analyst to join our team in the Philippines. This role is critical to ensuring our data is accurate and our customers have paid their invoices in a timely manner.

The Sales Operations & CRM Analyst will be customer-facing, and will work closely with Sales, Revenue Operations, Sales, Customer Performance,and Delivery to ensure customers have are up to date with payments and that their internal CRM data aligns with their current standing as a customer. They must have a customer service mindset, ...