Customer Complaints & Resolution Manager

Customer Complaints & Resolution Manager
Location: Hybrid - 2 days Wilmslow HQ, 3 days from home
Salary: Competitive basic - OTE 39k per year

Citation provides expert HR, employment law, and health and safety support to businesses across the UK. We help organisations stay compliant, protect their people, and create safer, more productive workplaces. Our tailored solutions combine hands-on consultancy with powerful technology, giving employers the confidence and tools they need to manage risk, drive performance, and focus on what matters most - running their business.

If you're a professional with personality who wants to work in a forward-thinking business, surrounded by brilliant people who genuinely care about you and are a pleasure to work with, then we're definitely the company for you to grow with. If our culture sounds like the right fit and you'd like to be part of our success story, we'd love to hear from you - send us your details today....