Customer Contact Officer

About the Company
Davidson is proud to be partnering with a large and progressive organisation located in South East Queensland. This organisation plays a key role in supporting a growing region and is committed to delivering high-quality customer service across multiple service channels.

We are currently seeking multiple Customer Contact Officers to join the team on a temporary casual basis to support upcoming peak periods.

About the Role
You will join a high-performing Customer Contact team, providing first point of contact support across phone, email and face-to-face interactions.

This is a casual pool engagement commencing 24 March 2026 through to 28 February 2027 (estimated), aligned to operational peak demand periods.

Key responsibilities include:

• Managing high-volume inbound calls and call back requests
• Responding to emails and online service requests
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