Customer Data Domain & GenAI Product Owner, Principal

At AIA we’ve started an exciting movement to create a healthier, more sustainable future for everyone.

So if you believe in inspiring a better future, read on.

About the Role

Own the strategy, governance, and value realization of customer data and Generative AI across Marketing to drive growth (conversion, lead quality) and operational efficiency (content velocity, cycle time).

Serve as the Customer Data Domain Owner for Marketing—delivering trusted, well-documented, interoperable customer profiles, consent signals, and engagement events that power CRM, CMP, CDP, Analytics, and AI use cases.

Serve as Product Owner for Marketing GenAI platforms—defining vision, roadmap, and guardrails to safely scale AI for content, personalization, analytics copilots, and media optimization.

Embed privacy-by-design, brand safety, role-based access, and data quality controls into data products and AI workflows in partnership with Legal & ...