Customer Engagement Applications Configuration Specialist

Drive customer engagement success as a Customer Engagement Applications Specialist focused on D365 solutions. Responsible for configuring, developing, and supporting critical business applications.

This role requires proficiency in Microsoft Dynamics 365 Customer Engagement to improve Sales, Service, and Marketing functions. You’ll serve as a key technical resource, overseeing requirements analysis and ensuring that solutions align with strategic goals. Your problem-solving abilities and collaborative approach will directly impact the success of the organization’s technology initiatives.

Key Responsibilities:
• Design and implement D365 CE solutions for various functions
• Gather and validate input from business stakeholders
• Develop custom integrations and scripts for enhanced functionality
• Manage D365 CE lifecycle and uphold security protocols
• Troubleshoot technical escalations efficiently

Requirements:
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