Customer Engagement Applications Engineer (인재DB 등록)

Description

1. Responsible for providing technical applications support for the development and implementation of KLA systems. Makes presentations on all aspects of products.

2. Be responsible for acceptance test, customers training, recipe setup, project execution, alpha/beta testing and related pre-sales activities.

3. Assists Marketing and Account Sales in assessing potential application of company products to meet customer needs.

4. Provides follow-up support in disseminating technical information on specific applications.

5. Reports regional requirement and updates to product division.

6. Escalates field apps issue to division and follow up for issue fix. Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.

7. Works with customers and division to maximize the benefit of KLA equipments.

8. Generate Best Known Methods, project summary report, customer's use...