Customer Engagement Senior Client Lead

dunnhumby is the global leader in Customer Data Science, partnering with the world’s most ambitious retailers and brands to put the customer at the heart of every decision. We combine deep insight, advanced technology, and close collaboration to help our clients grow, innovate, and deliver measurable value for their customers.

dunnhumby employs nearly 2,500 experts in offices throughout Europe, Asia, Africa, and the Americas working for transformative, iconic brands such as Tesco, Coca-Cola, Nestlé, Unilever and Metro.

What Would You Do

• Analyze customer behavior to identify risks and opportunities
• Gather and interpret internal and external benchmarks to understand available solutions in the market and around the world
• Support the development of a CRM strategy for the client, combining their brand positioning, customer behavior and specific objectives
• Put strategy into action with clearly defined processes and implementation p...