Customer Engagement Specialist in Toronto

Elevate your career as a Customer Engagement Specialist in downtown Toronto with Align Technology. This full-time role focuses on supporting dentists through comprehensive product knowledge and engagement strategies.
As a key member of the Customer Support department on a fixed-term contract, you will drive utilization of Invisalign and iTero products for new doctors via ongoing training and support. Your role encompasses managing inquiries, creating solutions, and ensuring positive customer experiences, ultimately enhancing case volume and revenue.
Key Responsibilities:
• Increase doctor knowledge via education modules and demos
• Handle customer inquiries promptly in a fast-paced setting
• Execute Align’s sales strategy to identify practice gaps
• Develop positive relationships with accounts and staff
• Ensure fulfillment of KPIs and assigned quotas
Requirements:
• Bachelor’s degree preferred or equivalent experience
• Minimum 2 years of inside sales exp...