Customer Engagement Specialist

**Digital Archiving and Data Lifecycle Management**



Are you passionate about delivering exceptional customer experiences and helping organisations protect and manage their digital records? We are looking for a Customer Experience and Delivery Specialist who will play a vital role in supporting customers throughout their lifecycle, ensuring smooth onboarding, proactive engagement, high quality Tier 1 support and successful data migrations.



This is an opportunity to join a growing our organisation working at the intersection of digital preservation, life sciences data, customer success and service delivery. If you enjoy working collaboratively, building relationships, solving problems and continuously improving processes, this role offers both challenge and long term development.



**About the Role**



As a key member of the Customer Experience (CX) team, you will support a designated portfolio of customers and ensur...