Customer Engagement Specialist

Assigning customers to available executives

Attending to telephone calls & inquiries

Monitor selected activities e.g test drive and demo car movement>

Preparation of reports and related documents

Assist in CSI and CRM activities

Job Requirements

• Minimum Certificate or Diploma in any discipline preferably in Hospitality/ Hotel Management or similar disciplines
• Possess some working experience in front-line (Front-desk/ Customer facing) ie from retail or hotel industries preferred. Fresh graduates are encouraged to apply.
• Pleasant outlook & personality with good communication and interpersonal skills
• Ability to conversation English.
• Candidates MUST be able to work on rotated weekends including Public Holiday - Shifts may start as early as 8.00am and ended as late as 7.00pm (depending on assigned shifts)