Customer Engineer

Overview

Compex Technologies Sdn Bhd is wholly owned by Powermatic Data Systems Ltd (SGX Singapore). From its inception in 1987, Compex has been specializing in product design and manufacturing and delivering superior OEM/ODM/JDM services in wireless communications. Having worldwide offices and a strong presence in USA, Europe and Asia, we are an influencing choice company for IT professionals and talent pool. We are appointed as Authorised Design Center by Qualcomm Atheros (QCA), and we design the latest QCA products with their most advanced chipsets and drivers. We offer exciting career opportunities to all professionals.

Responsibilities

• Technical Support & Troubleshooting
• Provide remote support for customers.
• Diagnose and resolve hardware, software, or network issues.
• Handle escalations from support teams.
• Collaboration with Internal Teams
• Work closely with sales, R&D, and product teams to ali...