Customer engineer

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About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.
Position Summary & Key Areas of Responsibility
Installs, repairs and maintains hardware of ATM’s and related devices.
Produces and maintains equipment performance/activity reports and installs modifications.
Provides multi-vendor maintenance.
Maintains day-to-day customer relationships; updates customers on equipment modifications; escalates issues.
Diagnose problems – based on the information provided in assigned call as well as working with the customer to determine all issues...