Customer Engineer

Lantek is a leading multinational company in software solutions for the industrial sector, specialized in Industry 4.0 and digital transformation .

With over 400 professionals and presence in 16 countries , we are committed to continuous innovation to optimize manufacturing processes on a global scale.

About the Role

As part of the Operations team, this Customer Engineer role will be responsible for providing technical support to customer-users based on their needs, related to our products and services (CAD/CAM and MES/ERP solutions). This includes supporting the full software lifecycle: from implementation and user training to incident resolution.

Duties & Responsibilities

The main duties are:

• Consult, specify, install, configure, and provide support on issues related to our software (CAD/CAM and MES/ERP).
• Support and implement small/medium customer projects.
• Define...