Customer Excellence Leader: CX Ops & Data-Driven Growth

Nubank is seeking a Customer Excellence Coordinator to lead operational performance in our customer experience team in Bogotá. This role will oversee internal service teams, develop KPIs, and ensure business continuity while fostering team engagement and motivation.

The ideal candidate should possess a Bachelor’s Degree, advanced English proficiency, and experience with analytical tools. Benefits include health insurance, equity earning potential, and a work-from-home allowance.