Customer Experience Advisor

About the role…

As a Customer Experience Advisor, you will build and maintain professional relationships with people from all walks of life, connecting them with employment, apprenticeship, and training opportunities.

Day to day, you’ll:

• Manage inbound and outbound calls with professionalism and empathy
• Respond to enquiries and provide tailored solutions
• Use your knowledge of The BUSY Group’s full range of services to meet customer needs

Unlike traditional contact centres, our team is measured on quality, not call length. We focus on listening, identifying needs, and creating a memorable, personalised experience for every caller.

We have a full time permanent opportunity, based out of our Southport office. We are located walking distance to the beach and close to public transport. 

BUSY Benefits… 

• Competitive salary; Circa $60k - $63k + super + bonus