Customer Experience (After Sales) Consultant- Office based

Location: Oakleigh, VIC - office-based, onsite role
Employment Type: 3-month contract with potential to extend or transition to permanent
Working Hours: 8:30 AM - 4:30 PM
Eligibility: Australia Permanent working visa

The Role

We are seeking a dedicated Customer Experience (After Sales) Consultant to join our Oakleigh office. This is a fully office-based role, ideal for someone who enjoys working in a collaborative team environment and engaging directly with stakeholders. You will be responsible for managing warranty claims, handling after-sales enquiries, and ensuring every customer receives a premium service experience.

Key Responsibilities

• Register and process warranty claims, appliance changeovers, and spare part requests.
• Troubleshoot customer issues and coordi...