Customer Experience Agent

Contractor

Monday - Friday, 11 am to 8 pm // Schedule will change in the future.

About the role

Kingbee is looking for a Customer Experience Agent to join our fast-growing team in Buenos Aires. You’ll be a key part of our customer-facing operations, delivering outstanding service and helping us build long-lasting relationships with our users.

What you’ll do

• Provide exceptional support to customers across email, live chat, and support tickets.
• Troubleshoot issues and guide customers to timely, effective solutions, ensuring a positive experience at every touchpoint.
• Collaborate with cross-functional teams (Product, Operations, Fleet) to resolve complex cases and improve internal processes.
• Identify recurring customer pain points and contribute insights to enhance service quality.
• Help strengthen Kingbee’s reputation for reliability and excellence every day.

What we’re lookin...