Job Description
About the Company ORA is a house of consumer healthcare brands aiming to build a core shared technology and services layer. The core thesis here is that demographic-focused digital clinics can leverage a shared technology and services platform to provide a diff erentiated and comprehensive care experience for patients seeking care for a wide variety of conditions.
What you'll do:
● Handle customer support tickets and resolve issues promptly
● Pick up inbound calls and assist customers with their queries
● Communicate clearly, empathetically, and professionally at all times
● Collaborate with internal teams when escalation is needed
● Ensure a smooth and positive customer experience in every interaction
What we're looking for:
● Strong communication skills (written & verbal)
● Comfortable handling calls and multitasking between tickets
● A problem-solving mindset with patience and empathy
● Prior experience ...
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