Customer Experience Agent (Norwegian Speaker)
Blu SelectionJob Description
Are you interested in food retail industry or do you like helping people on a daily basis? If you dream of beautiful beaches and an international city surrounded by both coastal towns and mountains. Barcelona offers all this including delightful gastronomic experiences of Spanish, Catalan and world cuisine.
Your responsibilities and impact working as Customer Experience Agent will be:
Respond to customer enquiries via chats, calls, social media queries & emails
Provide customers with product and service information
Research required information using available resources
Identify customer needs
Manage and resolve customer complaints
Maintain an up-to-date customer information system
Identify and escalate priority issues
Follow up customer calls where necessary
Skills, qualifications, and interests you need to succeed in this role:
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