Customer Experience Analyst - Multichannel Support

Kraft Heinz
Full-time Mexico, Ciudad de México Sales Support
Posted:
March 02, 2026
Location:
Mexico, Ciudad de México, Mexico

Job Description

A global food company is seeking a customer service representative located in Mexico City. This role involves resolving customer inquiries, maintaining satisfaction, and documenting interactions. Ideal candidates will have over 2 years of experience in customer service, preferably in a contact center environment. Proficiency in English is required, and French is a plus. The company promotes diversity and is an equal opportunity employer.
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Job Overview

Job Type: Full-time
Location: Mexico, Mexico
Posted: March 02, 2026
Deadline: April 11, 2026