Customer Experience Associate - Future Opportunities (Belleville)

Overview

Customer Experience Associate: responsible for processing financial transactions and providing excellent customer service to build positive banking relationships.

Responsibilities

• Process deposits, withdrawals, and bill payments per operating procedures, regulations, and TD Code of Conduct.
• Determine customer needs and recommend tailored banking solutions with discretion in confidential matters.
• Respond to and resolve customer concerns using standard procedures, escalating non‑standard activities as necessary.
• Achieve assigned goals and business objectives by promoting banking solutions and completing processes efficiently.
• Connect personally with customers to advise on banking solutions and processes.
• Promote a positive, diverse, and equitable work environment by supporting team effectiveness and personal development.
• Assist the team by updating co‑workers on routine activities and maint...