Customer Experience Associate – Future Opportunities (Cantonese, Mandarin, Korean and/or Vietna[...]

Work Location: Richmond, British Columbia, Canada

Hours: 15

Line Of Business: Personal & Commercial Banking

Pay Details: $22.50 – $28.33 CAD

Job Description

Join TD Canada Trust as a Customer Experience Associate to deliver outstanding customer service and support the branch’s banking solutions. You will process transactions, understand customer needs, recommend solutions, and promote a positive experience—while contributing to a diverse and equitable work environment.

In This Role

• Process financial transactions such as deposits, withdrawals, and bill payments per operating procedures, industry regulations, and TD’s Code of Conduct and Ethics.
• Assess and identify customer needs to recommend tailored banking solutions with discretion in confidential matters.
• Respond to and resolve customer concerns using standard procedures, escalating non‑standard activiti...