Customer Experience Associate in Napanee

Become a vital part of our Napanee Branch as a Customer Experience Associate. Focus on enhancing customer satisfaction by understanding their financial needs and providing tailored service.
In this position (18.75 hours weekly), you'll play a significant role in our Canadian Banking Branch network. You're expected to build lasting relationships, manage transactions effectively, and identify sales opportunities. With your technical prowess, you'll guide clients on mobile banking, ensuring a smooth and informative banking experience throughout their journey.
Key Responsibilities:
• Create strong connections with customers to enhance satisfaction
• Proactively identify and resolve customer needs
• Accurately process all daily transactions
• Contribute to branch sales targets through opportunities
• Introduce clients to effective digital banking services
Requirements:
• Demonstrated customer service experience in various contexts
• Friendly and professional co...