Customer Experience Associate

Work Location

Kingston, Ontario, Canada

Hours

20

Line Of Business

Personal & Commercial Banking

Pay Details

$22.00 - $27.21 CAD

Job Description

Customer Experience Associate – Bring your charming self to work and make customer interactions delightful. Process financial transactions accurately and provide excellent customer experience.

In This Role, You Will

• Process financial transactions like deposits, withdrawals, and bill payments per standardized operating procedures, industry regulations and TD's Code of Conduct and Ethics.
• Understand and determine customer needs to recommend solutions specific to those needs while exercising discretion in confidential matters.
• Respond and resolve customers' concerns using standard procedures and escalating non‑standard activities, as necessary.
• Achi...