Customer Experience Associate - Scotiabank Oxford

Become the face of Scotiabank as a Customer Experience Associate in Oxford, Nova Scotia. Engage customers with your excellent service, helping them achieve their financial goals.
At Scotiabank, your role as a Customer Experience Associate is vital for delivering exceptional service to our clients. You will connect with customers, understand their needs, and assist them through their banking journey. This role requires strong customer service skills and a proactive approach to building relationships.
Key Responsibilities:
• Discover customer needs and listen actively
• Process daily transactions accurately
• Identify and leverage simple sales opportunities
• Assist clients with mobile banking applications
• Build strong relationships for customer retention
Requirements:
• Proven customer service experience
• Ability to work flexible hours
• Strong technical skills for digital banking
• Comfortable in sales situations
• Willingness to learn and grow...