Customer Experience Associate (Vietnamese Language Skills an Asset)

Work Location: Surrey, British Columbia, Canada
Hours: 15 (full‑time)
Line of Business: Personal & Commercial Banking
Pay: $22.50 – $28.33 CAD per hour

Department Overview

At TD Canada Trust we are the frontline of TD Bank, building deep relationships with our customers while performing a broad range of customer service transactions and providing information and advice on products and solutions. We strive to promote a positive customer experience and refer customers to appropriate team members.

Role Overview

This Customer Experience Associate will process financial transactions accurately and provide excellent service, understanding customers’ needs and recommending suitable banking solutions.

Responsibilities

• Process financial transactions (deposits, withdrawals, and bill payments) per standardized procedures, industry regulations and TD’s Code of Conduct and Ethics.
• Understand customer needs to recommend per...