Customer Experience Consultant (Person with Disability)

Role Summary

We are looking for a results-driven professional to manage customer accounts within our Cold Chain and Integrated Supply Chain Logistics business. The role involves end-to-end ownership of customer relationships, supply chain execution, and financial performance, ensuring seamless delivery, temperature integrity, and high customer satisfaction by leveraging Maersk global network and digital platforms.

Key Responsibilities

• Own and manage key customer accounts, acting as the single point of contact and ensuring strong customer relationships.

• Manage end-to-end supply chain and cold chain execution from sourcing to final delivery.

• Coordinate shipment planning, customs clearance, documentation, and logistics operations including warehousing and transportation.

• Ensure cold chain compliance, service quality, and timely delivery.

• Own financial performance including receivables, collec...