Job Description
Coordinate. Communicate. Elevate the client experience.
Hi We're Smartsourcing, and we're on the lookout for a Customer Experience Coordinator who's passionate about delivering exceptional client service. In this role, you'll be the first point of contact for enquiries, the organiser behind our scheduling, and the steady hand that keeps projects and client expectations running smoothly. If you're energised by helping people and collaborating across teams, wed love to meet you.
Where? JEG Tower, Archbishop Reyes, Corner Acacia St., Barangay Kamputhaw, Cebu City, 6000 Cebu
Role Overview
As a Customer Experience Coordinator (CXC), you're responsible for providing exceptional service across a high volume of client enquiry. You will be supporting and providing first point resolution, managing field team booking schedules, as well as managing expectations through our partners' product delivery journey.
Key Responsibilities
- Coordinate high-vol...
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