Customer Experience Customer Success Specialist - Splunk (Remote)

The application window is expected to close on: 06/30/2026
**Job posting may be removed earlier if the position is filled or if a sufficient number of applications are received** .

**This role can be performed anywhere in Eastern Canada.**

This role ensures the adoption of software and value realization that lead to successful renewals and business growth by leveraging AI-driven insights and a thorough understanding of customer environments and deployments to tailor adoption strategies. It proactively develops and orchestrates technical adoption planning (TAP) execution, creating and driving TAPs that align with customer goals to maximize technology investments and promote the full utilization of Cisco technologies, with designated CSSs typically owning TAP creation and pooled CSSs contributing architecture-specific expertise. The position facilitates alignment workshops to review adoption progress and drive expected customer outcomes and benefits, resulting in suc...